Tax Clerk (FT)

Position: Tax Clerk
Location: Whitestown, NY
Full-time | Competitive Salary & Benefits

Are you passionate about finance, tax law, and serving the needs of residents? We are seeking a dedicated, detail-oriented professional to join our team at the Town of Whitestown.

About Us:

The Town of Whitestown is a municipal corporation in Oneida County, New York, with its principal office located at 8539 Clark Mills Road, Whitesboro. Whitestown is the second most populated town in Oneida County. At the Town of Whitestown, we pride ourselves on providing tax collection and related services with integrity, accuracy, and a commitment to customer satisfaction. Our team of professionals is growing, and we are looking for someone who shares our passion for excellence and superb service.

Position Overview:

The Tax Clerk performs clerical, financial, and administrative duties related to the collection, processing, and accounting of property taxes. The position is responsible for maintaining accurate tax records, processing payments, reconciling accounts, assisting with delinquent tax collection, and responding to taxpayer inquiries. The incumbent works with municipal departments, tax collectors, assessors, and other agencies to ensure accurate tax information, proper recordkeeping, and compliance with applicable policies and procedures.

Key Responsibilities:

• Process and record property tax payments, adjustments, refunds, and other tax-related transactions.
• Maintain accurate computerized property tax records, financial accounts, ledgers, and supporting documentation.
• Assist with the collection of delinquent taxes and ensure payments are credited to the appropriate accounts.
• Reconcile tax collection records, balance tax rolls, and assist with the preparation of financial reports and accounting entries.
• Review tax records and financial information for accuracy, identifying and resolving discrepancies as appropriate.
• Assist with returned school and village tax rolls, unpaid taxes, and water and sewer charges requiring re-levy, as assigned.
• Prepare and distribute tax bills, statements, notices, correspondence, and other tax-related documents.
• Respond to taxpayer inquiries regarding payments, tax balances, assessments, exemptions, and account discrepancies, referring complex matters to the appropriate department or official.
• Maintain organized records related to delinquent taxes, payment arrangements, bankruptcy filings, refunds, and other tax collection matters, as assigned.
• Assist with tax foreclosure proceedings, including maintaining records, preparing notifications, tracking payments, and organizing required documentation, as assigned.
• Communicate and coordinate with tax collectors, assessors, the Real Property Tax Services Office, municipal departments, and other agencies regarding tax records and collection matters.
• Assist in preparing tax reports, tax summaries, assessment information, and other required documentation for submission to appropriate agencies.
• Utilize computerized property tax systems, databases, spreadsheets, and word-processing applications to enter, retrieve, analyze, and maintain information.
• Maintain the confidentiality and security of taxpayer information and financial records.
• Perform general clerical and administrative duties, including filing, data entry, correspondence, and document preparation.
• Perform other related duties as assigned.

Key Qualifications:

• Possession of Bachelor’s Degree in hospital administration, business or public administration, accounting, economics or a closely related field
• Two (2) years of experience involving financial management of programs of public or private agencies, enterprises, or businesses
• Previous experience in general office work, bookkeeping, accounting, tax collection, financial recordkeeping, or a related administrative position is preferred. Experience using computerized financial records, databases, or property tax systems is an asset.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint), tax preparation software, database management experience

Why Work With Us?

• Competitive Salary & Benefits – including health insurance, paid time off, retirement plans, and more. Starting pay is $24.61 per hour with an opportunity to earn more based on experience and qualifications.
• Professional Development – we offer ongoing training and support for career growth.
• Collaborative Environment – join a supportive team that values open communication and client-focused solutions.

If you are ready to take your career to the next level with a dynamic, client-centered team, apply today!

How to Apply:

Please send your resume and a cover letter outlining your experience and why you’d be a great fit for this role to nbrenon@whitestownny.gov.